Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods you have 14 days to return items from your order.
All successfully returned items will be credited to the account used to originally purchase the items, less any taxes or import duties incurred. The original shipping charges will not be refunded. If you have any queries, or wish to discuss the returns procedure in further detail, please do not hesitate to contact us on the details below:
please send email to: firstname.lastname@example.org
Please quote your order number when contact us, we aims to reply all emails within 24 hours.
Phone: 01614784668 (10.00am - 5.00pm) Monday to Friday
Mobile: 07791111597 (8.00am - 6.00pm) Monday to Friday and Sunday
Please read carefully our return policy to ensure you can proceed with your request as quick as possible.
• All returns should be sent back to us in their original packaging provided.
The item(s) should be returned unworn and in perfect condition, with tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.
• Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team. If you receive an item which is damaged, please contact us immediately.
• Where provided, any packaging such as authenticity cards, dust bags and leather tags should be included in your return.